Colin W Ezh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Size issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Have been out of medium jerseys for my style freetoss forever!!! Rediculous. Was told to buy womens xl. Was the same. They werent. Different cut.
View full review
Anonymous
map-marker Fort Worth, Texas

I needed understanding on how to use the custom features on the website.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My lack of understanding was resolved with good customer service. I got a better understanding of website.
View full review
Katrina B Ppk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package issue

Ordered shoes weeks ago! Still haven't received them after paying over 100 dollars! Called FedEx said it was a mess up on champro end had to contact yall because they been in transit for a week! Because champro didn't do address right so I need it fixed and I want my shoes.
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Depends how this is resolved

Stephen P Pxo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wheeling, Illinois

No slip mat

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Champro - No slip mat
When I order the mat I thought it was going to be part of a board or outliner but it was just the mat so is there a way I could get a board for the mat or exchange for a different type of model yall might stock?
View full review
Loss:
$59
Pros:
  • Quality products
Cons:
  • Indescribable description

Preferred solution: Full refund

User's recommendation: Read description thoroughly if they are available

Eric H Rzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible warranty and return service for Champro

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Terrible warranty and return service for Champro
Terrible warranty and return service for Champro - Image 2
I purchase a new pair of Champro catchers leg gaurds and a connector strap that holds the lower knee gaurd to top 2 knee gaurds came out of the leg gaurd. I wrote 2 emails asking where to send my receipt and pictures so I vould have a replacement 4 days apart and never received a reply I called them and they told me you have to have the seller contact us to describe the situation and ask for a replacement. Do not buy from Champro.
View full review
Loss:
$41
Pros:
  • Curtis was polite on the phone
Cons:
  • You cannot easily return a broken product

Preferred solution: Full refund

User's recommendation: Do not buy from Champro, very hard to return broken part.

Eric H Fvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken product terrible return policy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Champro - Broken product terrible return policy
Champro - Broken product terrible return policy - Image 2
I bought a new pair of Champro catchers leg gaurds and a piece broke when we used them for the 1st rime. Their policy is to go through the seller and if they won't work with you call them back and they will see if they can talk to the seller. I wouldn't buy any product from them. I also sent them two messages 4 days apart without a reply before I called them. Eric
View full review
Loss:
$41
Pros:
  • Answered the call

Preferred solution: Replace catchers leg gaurds

User's recommendation: Do not buy from Champro

Melanie M Njs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westwood, New Jersey

2ND EMAIL defective product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Champro - 2ND EMAIL defective product
Champro - 2ND EMAIL defective product - Image 2
Champro - 2ND EMAIL defective product - Image 3
This is my 2nd email. My daughter received a Champro softball bag for christmas. The strap broke just 3 weeks into the season. I would expect a product to last longer then 3 weeks! Help!
View full review
Loss:
$75

Preferred solution: Let the company propose a solution

User's recommendation: Don't go either cheap product. Spend the extra money so things don't break after only 3 weeks of use

Anonymous
map-marker Snellville, Georgia

Order Status

All is.gopd. My call was handled quickly and efficiently. With minimal information, my order was located. Additionally, a tracking number was provided too!!! Thanks
View full review
Lakedria E

Terrible product

These jerseys run super small. I first ordered a jersey in May and here I am a month later trying to still get the correct item. This company has sent me the wrong item a total of 4 times. It is unbelievable. They cannot get the size correct and 1 out of the 4 times they sent the size I ordered and it looked like it could fit a doll. Im not sure what is going on with this company but it is ridiculous. Im so sick of them wasting my time and money.
View full review
Loss:
$40

Preferred solution: Full refund

User's recommendation: Don’t waste your time!!

Anonymous
map-marker Oswego, Illinois

Very Very Bad Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They do not communicate to the customer at all or call you back on any level of the company in my experience. If you do a JUICE order that is the level of service to expect ALL AROUND!!! They do not ship ontime at all. Add 3-4 business days to when they say they will ship it!
View full review

User's recommendation: I would not use this service in the future

william r Typ

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need chest protector replacement clip

Champro - Need chest protector replacement clip
Champro - Need chest protector replacement clip - Image 2
Sirs, I bought the CHAMPRO Optimus Pro Baseball/Softball Chest Protector. The product is fine; however, I've lost one-half of the attachment clip. The first time, the strap came undone too easily. At first I thought I'd lost it only to find it still dangling from the clip. However, this time, the clip itself is missing. Do you provide replacement parts? Without it, the two-month old product is useless.
View full review

Preferred solution: clip replacement part.

Anonymous
map-marker Saint Paul, Minnesota

2nd goal that has failed in less than 6 months

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Champro - 2nd goal that has failed in less than 6 months
Champro - 2nd goal that has failed in less than 6 months - Image 2
Hi- I have had 2 of your lacrosse goals for less than 6 months that are in my back yard that we very seldom move. My kids are 8 & 10 years old. Can you please just send me the replacement part? It is the back angle piece that looks like a V
View full review

User's recommendation: Don’t buy it. The corners crack and rust in less than 2 months. The warranty rep didn’t read the email and wanted me to reach out to the merchant and denied contact with the merchant when they were copied in the correspondence in the email. All they do is try to find a reason not to cover their product

DustinHall
map-marker Woodworth, Louisiana

Lacrosse goal warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This product is junk. The corners break within a month. I had to replace it twice with the store that I bought it from. When I reached out to champro directly they offered a little to no help and said they would not warrant it I provided them with everything that they said they needed to procure the warranty.
View full review
Loss:
$100

Preferred solution: Let the company propose a solution

HelenL F

Cannot get return info on order which is to small

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have contacted their customer service dept. several times thru e-mail. Since there is no invoice inside the two packages I did not know where to return them. She had me take pictures of items 2 pants, 2 shirts. ThisShe has yet to send me info where to send.them.I ex[p
View full review
Loss:
$150

Preferred solution: want retun info

User's recommendation: donot order from this company

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article